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Privacy Policy

innDex Limited understands that your privacy is important to you and that you care about how your personal data is used.
We respect and value the privacy of all of our clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

innDex LTD

Limited company registered in England under company number 11003736
Registered address: Hafod Wen, Llanddona, LL588UU
VAT number: 315600342
Data Protection Officer: Aaron Vousden
Email address: support@inndex.co.uk
Free Phone 0800 448 0251
We are regulated by Information Commissioner’s Office in the UK.

This page informs you of our policies regarding the collection, processing, use and disclosure of Personal Information we receive from users on the web and mobile applications. We use your Personal Information only for providing to other companies under your instruction and for improving our application. By using the web and mobile applications, you agree to the collection and use of information in accordance with this policy.

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

Information Collection and Use

While using our web platform or App, the main feature for users is to store their personal details in a portal and then submit their personal details to a specific third party at their request. The information that we collect and that is required to set up a profile on the system includes those advised by the HSE but is not limited to; > Personal contact information > National insurance number > Next of kin details > Employment details > Current medical information > Competency documents > Right to work documentation > Up to date profile picture > Up to date IP addresses > Tracking data for marketing material. None of the information is transmitted to a third party without your request and submission through our system.

Data is stored in Amazon AWS in accordance with their policy. We use Sentry to find information on bugs and issues that are sometimes not reported by the user. Almas industries receive names of all those who use the biometrics elements of our system. By using the innDex Platform and App you are agreeing to the use and collection of the above named companies.
innDex takes the position as a Controller of information is relation to the user but is considered a processor of this information in regards to the 3rd party they are in contract with.

We may collect further data in the way of surveys and if you provide any feedback to us via the system. Cookies are used to help enhance our services.

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it.

Log Data

Like many site operators, innDex may collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this data.

Communications

We may use your Personal Information to contact you regarding updates but also with newsletters, marketing or promotional materials and other information that would be relevant to users of our services. You can opt-out at any time by contacting innDex directly

App Specific

While the app may request permission to access Contacts, Camera, Photos, Phone, Location, etc. Only location is transmitted outside the context of the app local to your device. We gather none of this data outside of the app. It is all used for the purposes of creating the release forms and data by you (the users) at your request. We have no connection to this (your) data and users of our app remain anonymous to us until they choose to contact us via email or submit an induction to the relevant party through our portal.

Your rights

Under the GDPR, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.

  2. The right to access the personal data we hold about you.

  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us.

  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us.

  5. The right to restrict (i.e. prevent) the processing of your personal data.

  6. The right to object to us using your personal data for a particular purpose or purposes.

  7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

  8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask innDex Limited for a copy of that personal data to re-use with another service or business in many cases.

  9. Rights relating to automated decision-making and profiling.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

If you make for any of the above, we have a month to respond to you. If you would like to exercise these rights, then please contact us via email at support@inndex.co.uk

How do we use your cookies?

We use cookies to keep you signed in for periods of time on the app and web platform. We also use them to report back how you use the website and for any areas of enhancements, we can make. If you would prefer we didn’t use your cookies you can set your browser to not accept. This may mean some features of the website/app doesn’t perform as they should.

Privacy policy of other websites

Where our website leads you to other websites then our privacy policy is no longer relevant. It applies only to innDex website and app.

How can I access my personal data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses below. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within two weeks and, in any case, not more than one month of receiving it. Normally, innDex Limited aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. However, every step is taken, in the way we collect and store your information, is aimed to make the storage of data as secure as possible. Your data will be stored with us until you have either requested it to be removed or when we decide the data is no longer required.

Storing of your personal data

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

Contact Us

To contact us about anything;

Email address: support@inndex.co.uk
Telephone number:+44 7854421644

If you have any questions about this Privacy Policy you can contact innDex directly via the website (www.inndex.co.uk), the app, or by emailing us directly on support@inndex.co.uk where we will be happy to address any queries.

INNDEX LIMITED has the right to change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on www.inndex.co.uk